This Privacy Policy explains how Satori Apps, LLC ("Satori Apps," "we," "us," or "our") collects, uses, shares, and protects information about you when you use our mobile apps, our website at satoriapplications.com, and related services (together, the "Services").
This policy covers every app we publish, unless an app links to a different privacy policy. Our apps do different things, so not every part of this policy applies to every app. Each section describes what applies depending on the app and the features you use.
1. The short version
- We collect what our apps need to work, to process purchases, and to understand how people find and use our apps.
- We do not sell your personal information.
- We never use your personal information or your content to train artificial intelligence models.
- We work with service providers for things like analytics, purchases, crash reporting, cloud storage, and AI features, and we require them to protect your information.
- You can ask us to delete your information at any time.
This summary does not replace the full policy below.
2. Information we collect
Depending on the app and how you use it, we collect the following information.
2.1 Information you provide
- Content. Text, photos, screenshots, audio, documents, and other content you create, upload, or enter in an app, such as notes, invoices, or business and client details.
- Account information. If an app has accounts, your name, email address, and sign-in details, including information from a sign-in provider such as Sign in with Apple.
- Messages to us. What you send us when you contact support, answer a survey, or give feedback.
2.2 Information collected automatically
- Device and app information. Device model, operating system, app version, language, region, and time zone.
- Identifiers. Identifiers assigned to your device or app installation by us, our service providers, or Apple. We access your device's advertising identifier only if you allow tracking, as described in Section 6.
- Usage information. The features and screens you use, actions you take in an app, how long you use it, and in-app events such as finishing onboarding or starting a trial.
- Attribution information. How you found the app, such as the ad, campaign, or link that led to your download.
- Diagnostic information. Crash reports, error logs, and performance data.
- Network information. Your IP address, from which a general location, such as your city or country, may be inferred.
2.3 Purchase information
When you buy a subscription or other in-app purchase, the app store or payment provider that processes it sends us information such as the product, price, currency, transaction identifiers, trial status, and renewal or cancellation status. We do not receive or store your full payment card number.
2.4 Information from device features you allow
Some apps ask to use device features such as your camera, photo library, microphone, Apple Health, location, contacts, or notifications. We access these only after you give permission through your device, and only for the feature that needs them. You can change these permissions at any time in your device settings.
2.5 Information about other people
Content you provide may include information about other people, such as names or messages in a screenshot. We process that information to provide and secure the feature you asked for and to meet our legal obligations. You are responsible for having the right to share it with us. Please leave out details that the feature does not need, and do not upload other people's sensitive information, such as health or sexual information.
3. Sensitive information
Some apps may use sensitive information, such as health and wellness data, precise location, or contacts. We collect it only with your permission and use it only for the feature you turned on. We never use it for advertising or marketing, never sell it, and never use it to train AI models.
We use and disclose health data from Apple Health only to provide health or fitness features to you, and only with your permission.
4. How we use information
We use information to:
- Provide the Services. Run the apps and features you use, including AI features, and keep your settings and content available to you.
- Process purchases. Confirm and restore purchases, manage subscriptions and trials, and prevent fraud.
- Understand and improve our apps. Measure how people find and use our apps, learn which features and marketing work, fix bugs, and improve performance and design.
- Communicate with you. Reply to support requests and send service messages, such as notices about changes to our terms. With your permission, we may also send news or offers, and you can opt out at any time.
- Keep the Services safe. Detect and prevent fraud, abuse, security incidents, and violations of our Terms and Conditions.
- Meet legal obligations. Comply with laws, legal process, and lawful requests from authorities, and protect our rights.
We may also use information for other purposes we describe when we collect it, or with your consent. We may use aggregated or de-identified information, such as overall usage statistics, that cannot reasonably be used to identify you.
5. AI features
Some apps include features powered by artificial intelligence ("AI") services from third-party providers, such as Google.
- When you use an AI feature, the content you submit, such as text, photos, or screenshots, is sent to the AI provider to generate a result.
- Before an app sends your personal information to a third-party AI provider, it tells you and asks for your permission.
- AI providers process your content under their own terms and privacy policies.
- We never use your personal information or your content to train AI models.
Please do not submit information that you do not want an AI service to process.
6. Analytics, attribution, and tracking
We use analytics and attribution tools, such as PostHog, RevenueCat, and Firebase, to understand how people find and use our apps. These tools collect the usage, device, and attribution information described in Section 2.2.
Some apps work with advertising and measurement partners, such as Meta, to learn which ads lead to downloads or purchases. These partners may receive limited app event information, such as an install or a purchase.
If an app asks permission to track you and you allow it through Apple's App Tracking Transparency prompt, we and our partners may use your device's advertising identifier to measure our advertising and show more relevant ads. If you do not allow it, we respect your choice. You can change it at any time in Settings > Privacy & Security > Tracking.
On our website, our hosting provider processes technical information, such as your IP address and browser type, to deliver and secure the site. We may use cookies or similar technologies on the website for basic functions and analytics. The website does not respond to "Do Not Track" browser signals, because there is no common standard for them.
7. How we share information
We share information only as described in this policy:
- Service providers. Companies that help us run the Services, such as providers of cloud hosting and databases (for example, Google Firebase and Supabase), analytics (for example, PostHog), purchase management (for example, RevenueCat), crash reporting, email, and AI processing. They process the information to provide services to us, under their agreements with us.
- App stores and payment providers. For example, Apple, to process purchases and provide related services under its own privacy policy.
- Advertising and measurement partners. As described in Section 6.
- Other users. If an app lets you share content, the people you share it with can see it. Content you make public in an app can be seen by anyone who uses that app.
- Legal and safety reasons. When we believe in good faith that sharing is needed to comply with law or legal process, respond to lawful requests from authorities, enforce our Terms and Conditions, or protect the rights, property, or safety of Satori Apps, our users, or others.
- Business changes. If we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar event, information may be transferred as part of that transaction.
- With your consent. When you ask us to share information or agree that we may.
We require service providers and partners that receive personal information from us to protect it at a level equal to the protection described in this policy and required by Apple's App Store guidelines.
We do not sell your personal information.
8. How long we keep information
We keep personal information only as long as we need it for the purposes in this policy, unless the law requires or allows us to keep it longer. How long depends on the type of information and the app:
- Account information. While your account is active. After you delete your account, we delete or de-identify this information within a reasonable time.
- Content. Until you delete it or your account, or for as long as we need it to provide the feature you use.
- Usage, analytics, and diagnostic information. For as long as it is useful to understand and improve our apps. After that, we delete or de-identify it.
- Purchase records. For as long as needed for accounting, tax, legal, and fraud prevention purposes.
- Support messages. For as long as needed to help you and to keep reasonable records.
Some apps store your content only on your device or in your personal iCloud account. That content stays under your control, and you can delete it at any time.
We may keep backup copies for a limited time, and we may keep information we need to resolve disputes, enforce our agreements, or comply with the law.
9. Your choices and deleting your information
- Delete your account. Apps that let you create an account also let you start deleting your account and its personal information in the app, usually in its settings, subject to the retention described in Section 8.
- Ask us to delete your information. Email support@satoriapplications.com with the name of the app and your request. We may need to confirm that the request comes from you.
- Withdraw your consent. You can turn off device permissions, tracking, and notifications in your device settings, stop using a feature, or contact us. Withdrawing consent does not affect processing that happened before you withdrew it.
- Marketing messages. Use the unsubscribe link in any marketing email, or contact us.
Deleting an app or your account does not cancel a subscription. To cancel, use the subscription settings of the store where you subscribed. On an iPhone, open Settings, tap your name, then tap Subscriptions.
10. Your privacy rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you;
- correct inaccurate information;
- delete your information;
- receive a copy of your information in a portable format;
- object to or restrict certain processing;
- withdraw consent you have given;
- opt out of targeted advertising, or of the sale or sharing of personal information (we do not sell personal information); and
- appeal our decision on a request.
We honor these rights where the law that applies to you provides them. To make a request, email support@satoriapplications.com. We will respond within the time the law requires. We may need to verify your identity before acting on some requests. Where the law allows, an authorized agent may make a request for you, and we may ask for proof of their authority. We will not discriminate against you for exercising your rights.
10.1 European Economic Area, United Kingdom, and Switzerland
Satori Apps, LLC is the controller of your personal information. We rely on these legal bases:
- Contract. To provide the Services you ask for, including processing purchases.
- Legitimate interests. To understand and improve our apps, measure our marketing, keep the Services secure, and prevent fraud. We balance these interests against your rights.
- Consent. For tracking, sensitive information, certain AI processing, and marketing messages. You can withdraw consent at any time.
- Legal obligation. To comply with the law.
You also have the right to complain to your local data protection authority.
10.2 United States
Some U.S. states give residents rights over their personal information. When a state law applies to us, you can use the rights it provides by emailing us. If we deny your request, you can appeal by replying to our decision.
11. Children
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Some apps or features require users to be older, such as 18, and the app or its App Store page will say so.
If you are under the age at which you can consent to the processing of your information where you live, you need permission from a parent or guardian to use the Services. If we learn that we collected personal information from a child under 13, or without a parent's permission where the law requires it, we will take the steps the law requires, including deleting the information where required. A parent or guardian who believes this happened can contact us.
12. Security
We use reasonable administrative, technical, and organizational safeguards that fit the information we handle, such as encryption in transit and access controls. No method of storage or transmission is completely secure, so we cannot guarantee absolute security. If we learn of a security breach that affects your information, we will notify you as the law requires.
13. International transfers
We are based in the United States. Information is processed mainly in the United States, and it may also be processed in other countries where our service providers operate. Data protection laws in those countries may differ from those where you live. Where the law requires, we rely on appropriate safeguards for these transfers, such as the Standard Contractual Clauses our providers offer. You can ask us for information about these safeguards at support@satoriapplications.com.
14. Third-party services
Our Services may link to or work with services we do not control, such as app stores, sign-in providers, and other websites. Our website may also list apps published by other developers. Those services and apps have their own privacy policies, and we are not responsible for their practices.
15. Changes to this policy
We may update this policy from time to time, for example when we launch new apps or features or when laws change. We will post the updated policy on this page and change the "Last updated" date. If a change is material, we will give additional notice where required, such as a message in the app. Changes apply from their effective date forward. Where the law requires, we will ask for your consent before we use information we already hold in a materially different way. Earlier versions of this policy are available on request.
16. Contact us
If you have questions about this policy or want to make a privacy request, contact Satori Apps, LLC at support@satoriapplications.com.